1. Agreement to Terms

These Terms of Use constitute a legally binding agreement between you ("User," "you," or "your") and Lujosh Properties Limited, a company registered under the laws of the Federal Republic of Nigeria ("Company," "we," "us," or "our"). These terms govern your access to and use of our website (lujoshproperties.com.ng), mobile applications, services, and all related platforms (collectively, the "Services").

By using our Services, you represent that you are at least 18 years of age and have the legal capacity to enter into binding contracts under Nigerian law.

2. Scope of Services

Lujosh Properties Limited provides real estate and property management services, including but not limited to:

• Property management (residential & commercial)
• Real estate consultancy and investment advisory
• Property sales, leasing, and acquisitions
• Tenant sourcing and landlord representation
• Property valuation and market analysis
• Development and project management
• Online property listings and information services

3. User Accounts

When creating an account, you agree to provide accurate information and keep your credentials secure.

4. Property Listings

4.1 Accuracy of Information

While we strive to provide accurate and up-to-date property information, we cannot guarantee the completeness, accuracy, or reliability of all listings and content. Property details, availability, and pricing are subject to change without notice.

4.2 Third-Party Listings

Some property listings may be provided by third-party property owners or agents. We are not responsible for the accuracy of information provided by third parties, though we make reasonable efforts to verify such information.

4.3 Virtual Tours and Images

Photos, videos, and virtual tours are for illustrative purposes. Actual property conditions may vary. We recommend conducting physical inspections before making any commitments.

5. Fees and Payments

5.1 Service Fees

Fees for our services will be clearly communicated before engagement. Typical fees may include:

• Property management fees (percentage of rental income or fixed fee)
• Agency fees for sales and acquisitions
• Consultancy and advisory fees
• Administrative and documentation fees

5.2 Payment Terms

Payment terms will be specified in individual service agreements. Late payments may incur additional charges as specified in your contract. All fees are quoted in Nigerian Naira (NGN) unless otherwise stated.

5.3 Refund Policy

Refunds are handled on a case-by-case basis according to the terms of specific service agreements. Generally, professional fees for completed services are non-refundable.

6. User Conduct and Prohibited Activities

You agree not to:

• Provide false or misleading information
• Impersonate any person or entity
• Use our Services for illegal purposes or in violation of Nigerian law
• Attempt to gain unauthorized access to our systems or other user accounts
• Upload viruses, malware, or other harmful code
• Scrape, copy, or reproduce our content without permission
• Harass, threaten, or abuse our staff or other users
• Engage in fraudulent activities or money laundering
• Post offensive, defamatory, or inappropriate content
• Interfere with the proper functioning of our website
• Use automated systems (bots, scrapers) without authorization

You agree not to misuse our platform or violate Nigerian law.

7. Intellectual Property Right

7.1 Our Content

All content on our website, including text, graphics, logos, images, videos, software, and compilation thereof, is the property of Lujosh Properties Limited or our licensors and is protected by Nigerian and international copyright, trademark, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

7.3 Trademarks

The Lujosh Properties name, logo, and all related marks are trademarks of Lujosh Properties Limited. Unauthorized use of our trademarks is strictly prohibited.

8. Privacy

This website complies with the Nigeria Data Protection Regulation (NDPR) 2019.

9. Disclaimers and Limitations of Liability

9.1 "As Is" Basis

9.2 No Warranty

We do not warrant that:

• Our Services will be uninterrupted, secure, or error-free
• Information on our website is complete, accurate, or up-to-date
• Any defects will be corrected
• Our servers are free from viruses or harmful components
• Any property investment will be profitable or meet your expectations

9.3 Limitation of Liability

To the maximum extent permitted by Nigerian law, Lujosh Properties Limited, its directors, employees, agents, and affiliates shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Property damage or personal injury (except as caused by our gross negligence)
• Any damages arising from your use or inability to use our Services
• Actions or omissions of third parties (property owners, contractors, tenants)
• Decisions made based on information from our website

Our total liability for any claim arising from these Terms or our Services shall not exceed the amount you paid us in the six months preceding the claim, or NGN 50,000, whichever is greater.

9.4 Property Transactions

We act as intermediaries in property transactions. We are not responsible for:

• The condition, legality, or title of any property
• Disputes between buyers and sellers, landlords and tenants
• Actions or representations by property owners or third parties
• Changes in property values or market conditions

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.

10.2 Dispute Resolution

In the event of any dispute arising from these Terms or our Services:

1. Negotiation: The parties shall first attempt to resolve the dispute through good-faith negotiations.
2. Mediation: If negotiation fails, the dispute shall be referred to mediation (or take sstraight to court) in accordance with the available Multi-Door Courthouse (MDC) mediation rules or any other mutually agreed mediation center.
3. Arbitration: If mediation fails, the dispute shall be referred to arbitration under the Arbitration and Conciliation Act (Cap A18 LFN 2004) of Nigeria.
4. Litigation: Only if all alternative dispute resolution methods fail may either party resort to the courts of Nigeria based on the juridiction competence, which shall have exclusive jurisdiction.

11. Contact Information

Lujosh Properties Limited
Email: legal@lujoshproperties.com.ng
Phone: +234 809 749 2666